Privacy Policy for Jill Hellyer Professional Styling Services
At Jill Hellyer Professional Styling Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you book or receive services from me.
By booking an appointment, using our website, or interacting with us, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
I will collect the following types of information when you use our services:
1.1 Personal Identification Information:
Name
Contact details (phone number, email address)
Address (for booking and service location purposes)
1.2 Service-related Information:
Hair type, condition, and preferences
Previous treatments or hair history
Specific requests regarding services (e.g., colour preferences, styles)
1.3 Payment Information:
Credit or debit card details, or payment processing information (secured through a third-party payment provider)
1.4 Appointment and Booking Information:
Date and time of booked services
Notes or special requests provided during the booking process
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Services:
To schedule and provide hairdressing and colour styling services
To assess your hair and recommend appropriate treatments
To communicate important information regarding your appointment
2.2 Communication:
To confirm, remind, or reschedule appointments
To send you promotional offers, updates, or newsletters (with your consent)
2.3 Payment Processing:
To process payments and manage billing for services rendered
2.4 Customer Support:
To address inquiries, complaints, or issues related to your appointments and services
2.5 Improvement of Services:
To improve our offerings, customize the services we provide, and enhance your overall experience
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following cases:
3.1 Service Providers:
With third-party providers who assist us with payment processing, appointment management, or communication (e.g., booking platforms, payment gateways), under strict confidentiality agreements.
3.2 Legal Requirements:
If required by law, or in response to a valid legal request (e.g., court order, government investigation).
4. Data Security
4.1 Protection Measures:
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using secure methods to store payment details and limiting access to your information within my company.
4.2 Payment Security:
For payment transactions, we use trusted third-party payment processors who adhere to the highest security standards.
4.3 Retention of Data:
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive services, we will delete or anonymize your information upon request.
5. Your Rights and Choices
5.1 Accessing Your Data:
You have the right to request access to the personal data we hold about you. You can contact us to request a copy of your information.
5.2 Correcting or Updating Your Data:
If your personal information is incorrect or outdated, you may request that we update or correct it.
5.3 Data Deletion:
You may request that we delete your personal information. Please note that we may need to retain certain data for legal or operational reasons.
6. Cookies and Tracking Technologies
6.1 Cookies:
We may use cookies and similar tracking technologies on our website to enhance user experience, track website traffic, and analyse trends. Cookies are small files stored on your device that help us provide a more personalized service.
6.2 Opting Out of Cookies:
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, please note that some website features may not function properly without cookies.
7. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under data protection laws, please contact us:
Jill Hellyer Professional Stylist Services
Phone: +44724033151
Website: www.hairdressingandpersonalstylist.co.uk